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Return and Refund Policy

Thank you for shopping with us at CHICCHOICEPK,SHOP! We strive to provide you with a seamless shopping experience. However, we understand that there may be instances where you need to return a product. Please read our return and refund policy carefully:

1. Returns:

• You may initiate a return within five (5) days of receiving your order.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
• Please contact us via email at khnaseemgul1995@gmail.com or WhatsApp at 03469003567 to initiate the return process.

2. Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within THREE days.

3. Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.

4. Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

5. Contact Us:

• If you have any questions about our return and refund policy, please contact us via email at khnaseemgul1995@gmail.com or WhatsApp at 03469003567.

Note: Our return and refund policy is applicable only to purchases made through our online store in Pakistan. Items purchased through other channels may be subject to different return and refund policies.